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  Agreement        
    An agreement between RASST and the Agent/Broker is deemed to be effective when written, electronic (e-mail or via website) or verbal instruction is issued to RASST by the agent/broker or their assistants. The person or persons making the request by written, electronic (e-mail or via website) or verbal instruction for any action by RASST will ultimately be the financially responsible party. RASST will then carry out the instruction and charge the appropriate fee (if any) in accordance with the terms and conditions stated below:
  Installations
 
    Standard Installation Fee
    The Standard Sign Post Installation fee covers:
  • The installation of a RASST Signpost at the specified location
  • The attachment of the appropriate panel or sign
  • The attachment of any requested Riders
  • Maintenance of the installed Signpost as required when caused by weather damage. Malicious or other damage is not covered
  • Rental of the Signpost, including Riders and Flyer Boxes if appropriate, for the length of the initial listing (up to 90 days)
  • The removal of all installed Signposts, Riders and Flyer Boxes at the appropriate time as notified to RASST
    Signpost Extension Fees
    Installations which remain installed for a period of more than 90 days will be subject to a monthly signpost rental extension fee (currently $5 per month or part thereof). The extension fee will be assessed by determination, at the first day of each month, of signposts which have been installed longer than 90 days. The appropriate fee will be added to the respective agent's invoice (Normally at the end of the next month).
    Timescale
    Installations will be effected the next business day following receipt of the instruction, providing:
  • The instruction is received by 4 pm on a business day.
  • RASST holds the appropriate signs in inventory.
  • The installation is within the standard area of coverage
  • The installation is for a standard residential Vinyl Signpost

RASST will make every effort to effect a timely installation of signs that fall outside of these parameters.

    Signpost Rental
    The initial 90 day period of signpost rental is included within the installation fee. Thereafter a monthly fee (Currently $5 - Jan 06) will be charged each calendar month until the Signpost is ordered removed or otherwise returned to RASST inventory
    Riders
    Up to two Riders are provided free of rental charge at the time of installation*. Additional rental Riders will be charged at $5 per rider. Should any Riders be requested after initial installation a trip fee will be also charged for their installation. Should the Riders attached to a Signpost become damaged (other than weather damage) , lost or stolen the requesting agent will be liable for the replacement cost of the riders.

* Pending Sale and Sold riders are excluded from the initial free loan. Pending Sale and Sold riders may be ordered to be installed on a RASST signpost at the appropriate time for a reduced fee (currently $8.00). These riders, as all other riders, remain the property of RASST.

    Ownership of Signposts, Riders and Flyer Boxes
    All Signposts, Flyer Boxes and Riders remain the property of RASST at all times. The exceptions to this are:
  • If the Flyer Box was not originally the property of RASST
  • If the Rider was not originally the property of RASST
    Ownership of Agent Panels and Damage
    All Agent panels remain the property and the responsibility of the appropriate agent. All agent panels attached to RASST posts are the sole responsibility of the appropriate agent. Any damage to, loss, defacement of an agent's panel is the sole responsibility of the appropriate agent. Any damage or loss due to weather is the sole responsibility of the appropriate agent.
    Positioning of Sign Posts
    It is the agent's responsibility to clearly mark or explain to RASST where the sign should be installed at each listing. In the absence of specific instructions RASST installers will make every effort to ensure that signs are placed appropriately however, this is at the agent's own risk.
    Directional Signs
    Directional signs may be installed at the client's request. However, the client is responsible for ensuring that any permissions have been obtained to place the directional signs. Directional signs are installed at the client's own risk. Should complaints be received about installed directional signs then RASST will effect a timely removal but the full installation cost will be borne by the requesting agent regardless of the amount of time the directional sign was in place.

It should be noted that county and city officials sometimes remove signs and destroy them without notice. Should this occur then the requesting agent would be responsible for the full cost of the removed sign and any flyer boxes or riders. The requesting agent is also liable for any fines or fees levied by local and or state authorities.

  Weather Damage & Repair  
    RASST will repair, without service charge, any signposts damaged due to weather. If the signpost is outside the standard service area out of area fees will apply. While every effort will be made to repair an agent's panels if damaged, RASST is not responsible for any damage to an agent's panel or personal riders due to weather or any other reason.
  Fees Payable  
    All Fees issued by RASST in the form of an invoice or statement are payable on receipt.
  Unpaid Fees  
    In the event that an invoice or statement is issued to an agent or agent's representative for a service which has been provided by RASST and that invoice or statement remains unpaid for a period of 45 days or more then the service or services provided by RASST shall immediately cease at the listing properties to which the invoice or statement refers and all signposts, riders and Flyer Boxes belonging to RASST at those properties are subject to immediate removal and retrieval by RASST. This does not affect any debt recovery action which may be taken by RASST.
  Moving or Repositioning of Signposts  
    RASST installers are normally the only personnel authorized to install or reposition Signposts. However, Agents may remove Signposts pending the arrival of a RASST representative provided RASST is informed. Signposts are rented for one listing at a time and are not transferable. In the rare event that an Agent should require a "quick self install" then prior permission must be obtained from RASST and the full installation fee will apply. Flyer Boxes and Riders are also subject to the same rules.

If it is determined that RASST signposts are being moved without the appropriate permission then the corresponding agent's account is subject to freezing and all signposts relating to the agent's account are subject to immediate recovery.

  Agent Changing Broker  
    When an agent who has previously had a signpost installed by RASST changes Broker the following applies:

1. If the agent still wishes to take advantage of services offered by RASST then 'panel only' changes may be made to an existing signpost. If RASST carries this out a standard trip charge applies, subject to area. The initial installation date, under the previous broker, remains unchanged.

2. If the agent is also changing sign installation companies a $55 deposit on each currently installed post and $5 for each rider and $10 for each Flyer Box is required which will be refunded once the post (and any riders or Flyer Boxes) has been removed and returned to RASST inventory. If the agent does not wish to pay the deposit for currently installed signposts, the signposts will be subject to immediate recovery.

 

  Agent or Broker Ceasing Service with RASST  
   

When an agent or Broker who has previously had a signpost installed by RASST decides to cease using the services supplied by RASST the following applies:

If the agent or brokerage wishes to terminate the services supplied by RASST a $55 deposit on each currently installed post and $5 for each rider and $10 for each Flyer Box is required which will be refunded once the post (and any riders or Flyer Boxes) have been removed and returned to RASST inventory. If the agent does not wish to pay the deposit for currently installed signposts, the signposts will be subject to immediate recovery.

  Trip Charge  
    Trip charges will be assessed whenever a trip is made at the agents request which is not covered by normal maintenance as mentioned in "What is Covered in the Fee" The current charge (Jan 06) is $12.00.
  Mileage Charge  
    When an instruction is received which involves traveling out of the standard area of coverage an extra mileage charge will apply for each mile outside the standard area. An additional charge of a pro-rated hourly rate will also be charged. Current (May 11) charges are 50 cents per mile and $18/hr.
Removals  
    Removals are carried out when the appropriate notification is received by RASST. It is the agent's responsibility to ensure that the signpost is available for collection. There is no additional charge for removal of a RASST installed Signpost unless:
  • The Signpost and any Flyer Boxes or Riders are unavailable for collection when the RASST representative calls at the listing. The agent will be notified and subsequent visits to collect Signposts, Flyer Boxes or Riders will be subject to the standard trip charge. 
  • The Signposts, Flyer Boxes or Riders are out of the standard area of coverage. In which case a mileage/time charge will be applied.
  • The removal is anything other than a standard residential Vinyl Signpost
  Agent's Personal Panel and Rider Storage        
    RASST will store Agent's residential panels and/or riders at no charge. However, no responsibility will be assumed for loss or damage to such panels or riders stored at RASST premises, nor will RASST keep a running inventory of Agent's personal panels or riders. (RASST will always, on request, notify Agent's of the number and condition of their property stored at RASST premises) Whilst every effort is made by RASST to store the Agent's personal panels or riders in a clean and safe manner, should Agents wish to take advantage of the free storage offered by RASST they must accept any and all risks of loss or damage to their personal property.

NOTE:
If, after a period of 12 months or more, there is no activity on the agent's account the appropriate panels will be discarded.

  Lost or Damaged Signs, Riders & Flyer Boxes        
   

RASST operates with the understanding that the Real Estate Agent rents the Signpost(s), Flyer Box(es) and Riders for the duration of the Agent’s listing. It is the Agent's responsibility to ensure that the Signposts, Flyer Boxes or Riders are properly cared for. Should the Signpost, the Flyer Box or the Rider be damaged (other than weather damage), lost or stolen then the Agent will be liable for the replacement cost of the Signpost, Flyer Box or Riders. Current (Jan 07) replacement costs are:

Sign Post: $65      SP Stake only: $15    Flyer box: $15    Riders: $15

 

 

 RASST CONTACT INFORMATION

   
  TEL: 916-851-1090 149 STONINGTON WAY
  FAX: 916-851-1091 FOLSOM
  E-MAIL: ADMIN@RASST.COM CA 95630
   

Copyright Realty Assistance (RASST) Inc 2009 All Rights Reserved

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